Petronella Computer Consultants, Inc. respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the Petronella Computer Consultants, Inc. family of companies with your consent, as required by law or to protect Petronella Computer Consultants, Inc., its customers, or the public, or with companies that help Petronella Computer Consultants, Inc. fulfill its obligations with you, and then only with partners who share Petronella Computer Consultants, Inc.'s commitment to protecting your privacy and data. At any time you may contact Petronella Computer Consultants, Inc. with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Privacy and Data Security

At Petronella Computer Consultants, Inc., your right to privacy and data security is a primary concern. That's why, when you visit petronellacomputer.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

Petronella Computer Consultants, Inc. only asks for specific types of personal information.

In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information. Should you choose to apply for credit through our financial service providers, we may also ask for your social security number and other information to process your credit request. If we ever ask for significantly different information we will inform you.

Petronella Computer Consultants, Inc. only uses your personal information for specific purposes.

The information you provide will be kept confidential and used to support your customer relationship with Petronella Computer Consultants, Inc.. Among other things, we want to help you quickly find information on www.pccrdu.com and alert you to product upgrades, special offers, updated information and other new products and services from Petronella Computer Consultants, Inc. Agents or contractors of Petronella Computer Consultants, Inc. who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Petronella Computer Consultants, Inc.. Petronella Computer Consultants, Inc. may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, Petronella Computer Consultants, Inc. may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Petronella Computer Consultants, Inc. reasonably believes it is necessary to do so to protect Petronella Computer Consultants, Inc., its customers, or the public.

You can opt-out of Petronella Computer Consultants, Inc.'s marketing list at any time.

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Petronella Computer Consultants, Inc. (or agents working on behalf of Petronella Computer Consultants, Inc. and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on Petronella Computer Consultants, Inc.'s marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of Petronella Computer Consultants, Inc.'s marketing list or update your information by following the opt-out directions contained within a marketing email.

Petronella Computer Consultants, Inc. will not disclose your personal information to any outside organization for its use in marketing without your consent.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Petronella Computer Consultants, Inc. for the purpose of performing services for Petronella Computer Consultants, Inc..

Internet Commerce

The online store at www.petronellacomputer.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Petronella Computer Consultants, Inc. is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1-877-468-2721. It has always been a Petronella Computer Consultants, Inc. practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience

We use technology to help us deliver customized visitor experiences. At Petronella Computer Consultants, Inc., we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. Our use of cookies is designed only to provide you with a better experience when using www.pccrdu.com. Petronella Computer Consultants, Inc. has no desire or intent to infringe on your privacy while using the www.pccrdu.com site.

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to www.petronellacomputer.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Petronella Computer Consultants, Inc. cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Children's Privacy (Age 12 and Under)

Petronella Computer Consultants, Inc. takes children's privacy seriously.Petronella Computer Consultants, Inc. does not seek to collect personal information about children through its Web site. Petronella Computer Consultants, Inc. does not condition a child's participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity.

If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

Other Web sites

Petronella Computer Consultants, Inc.'s Web site contains links to other Web sites that are not operated by Petronella Computer Consultants, Inc.. Petronella Computer Consultants, Inc. is not responsible for the privacy practices of the Web sites that it does not operate. Some parts of the Web site are animated using various downloadable applications, such as Macromedia's Shockwave/Flash.

BBB OnLine Privacy Program

Your privacy is important to us. By participating in the Council of Better Business BureauÕs BBBOnLine Privacy Program we have made a commitment to meet the programÕs strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at www.bbbonline.org

All BBBOnLine Privacy Program participants are required to work with the program's dispute resolution process. The Privacy Program will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information about the Privacy Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp

Contact Petronella Computer Consultants, Inc.

Petronella Computer Consultants, Inc. is the sole operator of the Petronella Computer Consultants, Inc. Web site. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Petronella Computer Consultants, Inc.
Attention: Privacy
P.O. Box 13012
Raleigh, North Carolina 27605
Petronella Computer Consultants, Inc. wants to help you keep your personal information accurate.

You can request the individual information that Petronella Computer Consultants, Inc. has collected by submitting by writing to the address listed above.

Changes to the Policy

Privacy Statement Effective Date: July 1, 2005