Petronella Computer Consultants, Inc.
   
 

VoIP vs. Analog phones
When it comes to phones, you can choose analog or digital—each has its own set of choices and requirements.

Analog
Analog phones are traditional phones he ones you'll find at the local store…the ones you probably use at home. These phones send and receive calls over standard phone lines. They're cost-effective, and usually offer simple features for basic needs. But many times, they don't have specific buttons for commonly used office functions such as conference calling.

Analog phones are a good choice for people who don't need to handle a lot of calls - and for common areas such as conference rooms, lobbies, and warehouses. They're also a better option when you:

  • Are trying to minimize costs
  • Currently have analog phones and want to leverage your
    investment
  • Don't have Ethernet 10/100 Mbs connections in your offices
    or find them too expensive to install

Digital/VoIP phones
Digital phones transmit voice conversations over a data network using Voice over Internet Protocol (VoIP). These phones deliver all the advantages of digital technology: rich features, automated functions, and great performance with many customizable options. A variety of advanced features are immediately accessible with the touch of a "soft key" right on the display. Another key benefit is using a single network to transmit voice and data. This also simplifies wiring, since you don't need both analog and network ports in each office.

Businesses that don't have existing analog lines and/or those that want to take advantage of VoIP technology are good candidates for digital phones. Digital/VoIP is the right choice for users who need to manage a high volume of calls at the same time (e.g., receptionists, assistants, managers, or customer service). They're also great for remote users. The key benefits of digital/VoIP phones include:

  • "Curb" appeal - they are available in sleek, updated styles
  • Advanced features, such as multiple buttons that are
    programmable for line or call appearances, BLF (busy lamp
    field), automatic call directory, conference calling, etc.
  • Portability - you can use the same phone locally or remotely,
    and it retains its custom settings
  • Connecting remote users through the main office's phone
    system

Petronella Computer Consultants, Inc. lets you use a combination of digital and analog phones. However you decide to configure your phone system, you can be confident that Petronella Computer Consultants, Inc. will support each user with equal efficiency and reliability.