VoIP
vs. Analog phones
When it comes to phones, you can choose analog or digital—each
has its own set of choices and requirements.
Analog
Analog phones are traditional phones he ones you'll find at the
local store…the ones you probably use at home. These phones
send and receive calls over standard phone lines. They're cost-effective,
and usually offer simple features for basic needs. But many times,
they don't have specific buttons for commonly used office functions
such as conference calling.
Analog phones are a good choice for
people who don't need to handle a lot of calls - and for common
areas such as conference rooms, lobbies, and warehouses. They're
also a better option when you:
- Are trying to minimize costs
- Currently have analog phones and want to leverage your
investment
- Don't have Ethernet 10/100 Mbs connections in your offices
or find them too expensive to install
Digital/VoIP phones
Digital phones transmit voice conversations over a data network
using Voice over Internet Protocol (VoIP). These phones deliver
all the advantages of digital technology: rich features, automated
functions, and great performance with many customizable options.
A variety of advanced features are immediately accessible with the
touch of a "soft key" right on the display. Another key
benefit is using a single network to transmit voice and data. This
also simplifies wiring, since you don't need both analog and network
ports in each office.
Businesses that don't have existing analog lines
and/or those that want to take advantage of VoIP technology are
good candidates for digital phones. Digital/VoIP is the right choice
for users who need to manage a high volume of calls at the same
time (e.g., receptionists, assistants, managers, or customer service).
They're also great for remote users. The key benefits of digital/VoIP
phones include:
- "Curb" appeal - they are available in sleek, updated
styles
- Advanced features, such as multiple buttons that are
programmable for line or call appearances, BLF (busy lamp
field), automatic call directory, conference calling, etc.
- Portability - you can use the same phone locally or remotely,
and it retains its custom settings
- Connecting remote users through the main office's phone
system
Petronella Computer Consultants, Inc. lets you
use a combination of digital and analog phones. However you decide
to configure your phone system, you can be confident that Petronella
Computer Consultants, Inc. will support each user with equal efficiency
and reliability.
  
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